Terms & Conditions

By accessing and using the services of Fog Antipasto Express ("we," "us," or "our"), you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services or visit our restaurant.

These terms apply to all visitors, customers, and others who access or use our restaurant, website, online ordering platforms, and related services.

Fog Antipasto Express operates as a Halal Italian restaurant located at Shop G35, G/F, Peninsula Centre, 67 Mody Road, Tsim Sha Tsui, Hong Kong. We offer:

• Dine-in restaurant services

• Takeaway and delivery services through third-party platforms

• Online table reservations

• Catering services (subject to availability)

All menu items, prices, and availability are subject to change without prior notice.

Reservation Policy:

• Reservations are subject to availability and confirmation

• We reserve the right to cancel or modify reservations due to unforeseen circumstances

• No-show or late cancellations (less than 4 hours notice) may result in restricted future booking privileges

• Reserved tables will be held for 15 minutes past the reservation time

• Large group bookings (8+ guests) require advance notice and may require a deposit

We strive to accommodate all guests but cannot guarantee specific seating arrangements or table locations.

Payment Terms:

• We accept cash, credit cards, debit cards, and digital payment methods

• All prices are listed in Hong Kong Dollars (HKD) and include applicable taxes

• Tips and gratuities are at the discretion of our guests

• For delivery orders placed through third-party platforms, their respective terms and conditions apply

Order Accuracy:

• Please review your order before finalizing. We are not responsible for errors in orders made by customers

• Special dietary requests should be communicated at the time of ordering. While we make every effort to accommodate requests, we cannot guarantee complete elimination of allergens due to shared kitchen facilities

Fog Antipasto Express is committed to serving Halal-certified food in accordance with Islamic dietary laws. We take the following measures:

• All meat and poultry products are sourced from Halal-certified suppliers

• We maintain strict separation protocols in food preparation

• No alcohol is used in cooking or served in our restaurant

• Our staff is trained in Halal food handling procedures

While we take every precaution, we cannot guarantee 100% contamination-free environment due to the nature of commercial kitchen operations. Customers with strict dietary requirements should inform our staff.

Food Allergen Information:

• Our menu may contain or come into contact with common allergens including wheat, eggs, milk, soy, tree nuts, peanuts, fish, and shellfish

• Detailed allergen information is available upon request

• Please inform your server of any food allergies or dietary restrictions

Liability:

• We are not liable for adverse reactions to foods consumed at our restaurant

• Customers with severe allergies dine at their own risk

• We recommend reviewing ingredient information before ordering

To maintain a pleasant dining environment for all guests, we require:

• Respectful behavior toward staff and other customers

• Appropriate attire (shirt and footwear required)

• Supervision of children by their guardians

• No smoking within the premises (as per Hong Kong law)

• Compliance with staff instructions regarding seating and service

We reserve the right to refuse service or ask customers to leave if they:

• Display disruptive, abusive, or threatening behavior

• Appear intoxicated or under the influence of substances

• Violate any applicable laws or regulations

• Damage restaurant property

Dine-in Services:

• Reservations can be cancelled free of charge with at least 4 hours notice

• Deposits for large group bookings are non-refundable if cancelled within 48 hours of the reservation

Delivery & Takeaway:

• Once food preparation has commenced, orders cannot be cancelled

• Refunds for incorrect or unsatisfactory orders will be assessed on a case-by-case basis

• Contact us within 24 hours of your order for refund requests

• Refunds, if approved, will be processed within 7-10 business days

All content on our website, social media, and marketing materials, including but not limited to:

• Restaurant name, logo, and branding

• Photographs and images

• Menu designs and recipes

• Written content and descriptions

...are the intellectual property of Fog Antipasto Express or our licensors and are protected by copyright and trademark laws.

Unauthorized use, reproduction, or distribution of our intellectual property is prohibited without prior written consent.

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages

• Our total liability shall not exceed the amount paid by you for the specific service or product in question

• We are not responsible for personal belongings left on the premises

• We are not liable for delays or service interruptions due to circumstances beyond our control (force majeure)

This limitation of liability applies to all claims, whether based on contract, tort, negligence, strict liability, or otherwise.

We collect and process personal information in accordance with our Privacy Policy and the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

Personal information collected may include:

• Name, contact details, and payment information

• Reservation and order history

• Dietary preferences and allergies

• Feedback and communications

Please refer to our Privacy Policy for detailed information on how we handle your personal data.

We partner with third-party delivery platforms, payment processors, and reservation systems. When you use these services:

• You are subject to their respective terms and conditions

• We are not responsible for their actions, errors, or data handling practices

• Disputes with third-party services should be directed to them

Third-party services include but are not limited to: Foodpanda, Keeta, OpenRice, and payment gateway providers.

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website or display at our restaurant.

Your continued use of our services after modifications constitutes acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed of any changes.

These Terms & Conditions are governed by the laws of the Hong Kong Special Administrative Region.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

Fog Antipasto Express

Shop G35, G/F, Peninsula Centre

67 Mody Road, Tsim Sha Tsui, Hong Kong

Tel: +852 2153 3686

Email: info@fogantipasstoexpress.com

We aim to respond to all inquiries within 2-3 business days.